Future of Assessments - Maximus

Tuesday, 7 December, 2021 - 10:00 to 10:45

Maximus UK is hosting a 45 minute webinar for organisations providing welfare support.

Since 2015, Maximus has delivered the Health Assessment Advisory Service on behalf of the Department for Work and Pensions (DWP). This includes the delivery of Work Capability Assessments across England, Scotland and Wales.

In November 2021 the DWP started the process of commissioning a new assessment service, which will be delivered regionally instead of nationally and will cover both Work Capability Assessments and Personal Independence Payment (PIP) assessments.

Maximus wants to ensure that the service works as smoothly as possible for those who access it by working with the broadest possible range of organisations to improve customer experience.

This could include:

  • Seeking input on the future design of Functional Assessment Services and securing user feedback, ensuring the voice of the customer and expert organisations are heard
  • Joining a regional stakeholder group of disability and advocacy organisations that meets virtually to share updates, offer feedback for improvements, and make sure the user voice is heard
  • Exploring opportunities for organisations to work with Maximus, including offering training on specific conditions for healthcare professionals, potential advocacy support for customers, helpline support or signposting of services.

Register here or email with any queries.

The webinar will also take place on Thursday 9 December at the same time.



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