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Outreach Assistant - RedbridgeCVS

Closing date: 31 March 2020


RedbridgeCVS exists to promote, support and develop a strong, effective and independent voluntary and community sector in Redbridge in order to improve the quality of life for individuals, groups and communities. This requires us to work actively towards combating the poverty and disadvantage that exclude or constrain the opportunities of many individuals, groups and communities from full participation in civil society.

We recognise the richness and creativity of a diverse society. We are committed to ensuring that no individual, group or community is disadvantaged or excluded from playing an active part in society because of their race, ethnicity, gender, gender identity, disability, sexuality, religion, age, class or geographical location.

We also recognise that inequalities exist based on the above factors and we will therefore actively work with individuals, groups or communities whose full participation in society is limited by economic, political and social disadvantage.

Our policies and practices stem from the following set of values:

  • We believe in equality of opportunity and social justice for all;

  • We believe in the right of individuals to work collectively to participate in decision making and local action;

  • We believe in the importance of building the capacity of local voluntary and community groups in order that they are democratic and accountable;

  • We believe the voluntary and community sector must always be at the heart of community development and regeneration.

RedbridgeCVS is committed to delivering services within an honest, open and welcoming environment where all service users, partners, staff and funders are treated with respect.

In doing so we embrace:

  • Equality and diversity

  • Quality

  • Integrity

  • Respect

  • Sharing

  • Continuous improvement


Role description: 

About the role

This role is required to ensure smooth running of our community outreach events taking place throughout the year.

It will greatly contribute to the events and expand the team on the day to get more done in less time.

A key part of the role is to provide welcome and assistance to both event attendees and any external stall holders and staff members.

Main tasks and responsibilities

Helping to prepare for the event - this might involve setting up space for the events, preparing tables and chairs, putting up the banners and signage and distributing water bottles to staff and stall holders.

Proving warm welcome to the visitors, talking to people on the day and encouraging them to explore the event’s activities.

Assisting attendees to have a good experience- providing directions, giving out information flyers and assisting with stalls (as required).

Helping to clear out after the event – this might involve taking down signage, packing away tables and chairs, taking down banners and gazebos, litter picking.

Experience, skills and attributes needed

  • Ability to follow instructions and work well as a part of a team
  • Ability to carry out physical tasks such as moving tables / chairs
  • Ability to stand for a couple of hours at a time
  • Ability to keep calm under pressure
  • Friendliness and an approachable manner; you must really like people and be committed to providing excellent customer service

The minimum age requirement for this role is 18+

Other information: 

Application process: Application form, informal discussion

Disabled access: Yes

Induction provided: Yes

Support and training provided: Yes

References required: Two (ideally, professional) references

By arrangement once or twice a month - some Saturdays 10-1, some Thursdays 11-3, some Mondays / Wednesdays 4-7.30 pm.
Expenses: Travel only

Type of activity: 

London Borough of RedbridgeNHS Redbridge Clinical Commissioing GroupLondon CouncilsMayor of LondonEuropean Social FundSkills Funding Agency  Big Lottery