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Peer Lead Coordinator - Mind

Closing date: 31 March 2020


We want to see a society where people with mental health and emotional needs are accepted and included without fear of stigma and discrimination. We believe everyone has the right to access services so that they can reach their full potential and work towards recovery. 

We aim to work in partnership with people and communities to promote and support mental health, wellbeing, resilience and recovery and to challenge stigma. 

Mind in Tower Hamlets and Newham provides a huge range of direct mental health and wellbeing support services as well as working to raise awareness and reduce stigma. If you or a loved one are struggling, then we offer services which may help. 

Role description: 

About the role

The project is to support those with lived experience of mental illness support others as peer leaders through group type activities. To this end we provide training and support to those who want to become peer leaders so that they can help others and help themselves through developing their leadership skills.

The main purpose of the role is to support Peer Leaders. 

Main tasks and responsibilities

  • Support Peer Leaders to plan and facilitate their community engagement group
  • Support the ethos of co-production by encouraging Peer Leaders to identify personal strengths of their group members and use these when facilitating groups
  • Assist staff by collecting and recording registration data of new group members directly to database, with the emphasis of minimal paperwork
  • Complete training as necessary to support you in your role
  • Keep accurate records, attend meetings and supervision support
  • Act in accordance with our policies and procedures.

Experience, skills and attributes needed

We are looking for a volunteer who is confident, enthusiastic and non-judgemental, capable of interacting with people with varying levels of vulnerability and need.

It is essential that volunteers:

  • are 18+
  • are capable of using Microsoft Word
  • are understanding
  • are open minded
  • have excellent communication and literacy skills.

What this role can offer for volunteers

  • We have a structured induction, are inclusive and facilitative in the way we work, underpinned with one to one and group training in all tasks specific to this role.
  • You will receive regular support in the form of supervision meetings with a focus on your continued personal development.
  • Access to our digital deliverables, including interactive training materials for key areas of the role, such as communications skills, assertiveness and how to diffuse challenging behaviour.
  • Detailed reference available after six months or more volunteering.
  • Access to our Me-Learning university portfolio of accredited courses
  • Huge satisfaction from being part of a team that makes a positive impact by changing lives.


Other information: 

Recruitment process: Application form and CV if volunteer has one, interview and successful completion of four week probation period.

References required: Two, at least one should be someone known in a formal way, for at least one year, e.g. employer, social worker, tutor. The other should be someone who has known the applicant for at least 2 years. This could be a friend.

Mandatory training: Online training from Me-learning University: Equality and Diversity, Health and Safety induction, Safeguarding Children, Safeguarding Adults, GDPR. 

We would also expect our volunteers to have a good understanding of the Peer Leader induction programme.

DBS check: Yes (but this takes place before unsupervised volunteering starts, after four week probation)

Support and supervision: Supervision will be provided at an agreeable location during office hours, and CPD through our online learning platform at Me-Learning University is available at any time. 

The office is based in Newham. The role is outreach in nature based in Redbridge. Due to the amount of training and personal support and development provided, we require a minimum commitment of six months, of one or more days per week. We have a degree of flexibility around the days and times and are often able match volunteer availability to our programme delivery. As an example, peer leader groups run during the day from late morning to early afternoon, on varying days of the week.
Expenses: Travel only

Type of activity: 

London Borough of RedbridgeNHS Redbridge Clinical Commissioing GroupLondon CouncilsMayor of LondonEuropean Social FundSkills Funding Agency  Big Lottery