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Young Adult Carers Mentor - RCSS

Closing date: 31 March 2019


Redbridge Carers' Support Service' mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge by providing them with a range of services support and recognition.

Role description: 

The Young Adult Carers Project is aimed at carers aged 17-30years old who provide unpaid care in a variety of ways to someone maybe within their family, friends or neighbours experiencing a range of difficulties such as mental health problems, physical disabilities, learning difficulties and substance misuse. We provide a variety of services to the carer such as individual support, advice, development workshops, complementary therapies and support groups.   


As part of new funding from the Big Lottery, Redbridge Carers Support Service(RCSS) is looking to recruit volunteer mentors for our exciting Young Adult Carers Project.

Mentors will provide one-to-one support for at least six months to a young adult carer to facilitate their personal and professional growth, helping them work towards and achieve their goals and aspirations.

As a Mentor, you’ll make a real difference to the lives of young adult carers in Redbridge. The role involves:

  • Developing one-to-one mentoring relationship with a young adult carer aged 17-30 years.
  • Responsible for meeting with the assigned carer for the agreed-upon time frame (i.e., fortnightly for at least 6 months) 
  • Act as a resource and guide  
  • Supporting young adult carer to identify goals and targets to work towards
  • Empowering them to make their own decisions about their development
  • Signposting them to other organisations for support
  • Respect the carer’s right to self-determination and independence 
  • Work closely with the Young Adult Carers Project staff at RCSS and adhere to all policies and procedures.

What could this role offer the volunteer?

  • AQA accredited training in communication skills, the role of a mentor and diversity training
  • Increased skills and experience in working with young adults 
  • Helping and development of young adult carers and making a real difference to their lives
  • Regular support and supervision from the Young Adult Carers Project Manager
  • Expenses reimbursed
  • DBS check


Skills, attributes, experience and qualifications:

  • Good communication and listening skills
  • The ability to gain trust and respect from young adults whilst maintaining appropriate boundaries
  • A confident and positive outlook
  • Patience
  • Empathy and understanding of the carers experience whilst remaining objective
  • Non judgmental
  • A flexible and creative approach to solving problems
  • The ability to interact with people and work as part of a team
  • Good planning and organisational skills
  • Committed and reliable

Other information: 

Age requirement: 21+

Disabled access: Ground floor office, otherwise will be out in the community.

Equal opportunities policy: Yes

Extra help/support: Discussed individually, support offered is dependent on individual needs

Induction arrangements: RCSS Volunteer induction, training course & supervision

Mandatory training: Yes – two hours training sessions but these can fit around the volunteer and be done 1-2-1 if necessary

Other training: yes

Insurance cover: employers liability insurance

Regular supervision will be provided by Emma Smart – Young Adult Carers Project Manager

Application process: By application form kept by VCR

Selection of volunteer: interview

DBS check: yes

Any references required: 2 references from someone who is not related to the volunteer but has known the volunteer through some formal capacity eg volunteering, education, employment

Monday to Friday anytime between 9am - 8pm. 2-3 hours every 2 weeks.
Expenses: Travel and subsistence

Type of activity: 

London Borough of RedbridgeNHS Redbridge Clinical Commissioing GroupLondon CouncilsMayor of LondonEuropean Social FundSkills Funding Agency  Big Lottery