Contact us

Opening Hours

We're open from 9am to 5pm, Monday to Friday.

How to Get to Us

The red square in the map below marks our location. Our address is:

103 Cranbrook Road


We're currently located on the third floor.
We expect to move into permanent new offices on the first floor during 2018.

Contacting Us

Main Phone Number:  020 8553 1004
Staff Direct Dial Numbers: See

Getting Here

We are a few minutes’ walk from Ilford station. Turn left from the main station entrance and walk up Cranbrook Road.

The station is on the Shenfield line from Liverpool Street and Stratford, and is in Zone 4.

Lots of buses stop at Ilford station. For more information see the TfL website at


There is no free parking near our office. Parking is available at the Exchange Ilford shopping centre, which is only a few minutes’ walk away. The car park entrance is on Havelock Street and Ley Street. If you’re using a satnav, use the postal code IG1 4FA. Prices start at £1.50 for up to an hour, going up to £8 for over 6 hours. For more information see

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